Shipping policy

SHIPPING POLICY

Last updated: July 7, 2026

OVERVIEW
Thank you for shopping Second Mark. Because every piece is one-of-one vintage or reworked apparel, we process and ship orders with care. Please read this policy before placing your order.

PROCESSING TIME
Orders are processed within 3–5 business days of purchase. You will receive a shipping confirmation email with tracking information once your order has shipped. Processing times may be longer during high-volume periods.

DOMESTIC SHIPPING (U.S.)
We ship within the United States via USPS or UPS. Standard shipping typically takes 3–7 business days after dispatch. Expedited options may be available at checkout. Shipping rates are calculated at checkout based on order weight and destination.

INTERNATIONAL SHIPPING
At this time, we do not offer international shipping. We hope to expand in the future — follow us to stay updated.

ORDER TRACKING
Once your order ships, you'll receive a confirmation email with a tracking number. Use that number on the carrier's website to track your delivery.

LOST OR DELAYED PACKAGES
Second Mark is not responsible for packages lost, stolen, or delayed in transit once they have been handed off to the carrier. If your package is missing, please contact the carrier directly using your tracking number. If you need further assistance, reach out to us at studio@shopsecondmark.com and we will do our best to help.

INCORRECT ADDRESS
Please double-check your shipping address at checkout. Second Mark is not responsible for packages delivered to an incorrectly entered address. If you notice an error immediately after placing your order, contact us at studio@shopsecondmark.com as soon as possible and we will try to update it before the order ships.

RETURNS & EXCHANGES
For information on returns and exchanges, please review our Refund Policy.

CONTACT
Questions about your order or shipping? Email us at studio@shopsecondmark.com.